10) Follow the client's agenda
9) Start the session with something like, "what do you want to accomplish today and how do you know you we will have been effective when we are finished?"
8) Remember to stay in their story, not yours...if you hear yourself saying "I" you probably are in your own story.
7) Try to remain in third level listening, global listening where you can connect their speech back to their conversation objectives and long term goals.
6) Do not work harder than the client.
5) Remember to "offer" a thought rather than give...seek permission.
4) If something is uncomfortable, go one step further before backing off.
3) Remember that coaching is asking questions and consulting is giving answers.
2) Be future based and only use the past to support changes for the future.
1) The client, fundementally, has the correct answer within them!
copyright 2008 Dave Gerber
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